Japan · Osaka · Kansai Journey

Customer Service Hours: 10:00–22:00 Every Day

Frequently Asked Questions

Accommodation-Related

If you have any questions, please contact us!

Air Conditioning and Heater

The air conditioning and heating in the room are both turned off. We recommend that you turn them on upon check-in and adjust to a comfortable temperature. Depending on the room size, it may take 15-30 minutes to reach the cooling or heating effect you have selected.

Water Heater

The water heater control panel at the bathroom door is set to "on." We recommend adjusting it to the appropriate temperature, and please do not turn it off. If it has been turned off, please turn it on and wait 15-20 minutes before use.

Can't Find What You’re Looking For?

You can contact us directly using the methods below:

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訂房系統.即將上線

如有訂房需求

- 請洽官方 LINE@ -